IND - Manager, IT Engineering

IND Manager, IT Engineering - GCC029 We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Position Overview

We are seeking a technically proficient and leadership-oriented Manager of IT Cloud Engineering for our Intelligent Document Processing (IDP) platform. This role combines hands-on cloud engineering with team leadership and strategic oversight. You will guide the technical direction of IDP initiatives, mentor engineers, and ensure delivery of scalable, production-grade solutions that support automated document workflows and advanced data extraction.

Key Responsibilities

• Lead engineering and delivery of cloud-native IDP solutions using AWS and third-party platforms.

• Manage a team of engineers and collaborate with architects, data scientists, and business stakeholders to align IDP capabilities with enterprise goals.

• Oversee development and optimization of automated workflows for document ingestion, classification, extraction, and validation.

• Drive performance tuning, cost optimization, and infrastructure resilience across the IDP platform.

• Implement monitoring, alerting, and fault-tolerant mechanisms to ensure platform reliability. Required Skills & Experience:

• Bachelor’s Degree in Computer Science, IT, or related field.

• 7+ years of experience in cloud engineering with at least 2 years in a technical leadership role.

• Strong knowledge of AWS services (Lambda, S3, Step Functions, ECS, IAM).

• Programming experience in .NET and Python for backend services.

• Familiarity with OCR/NLP technologies and containerization (Docker/Kubernetes). Nice to Have

• AWS certifications (Solutions Architect, Developer, SysOps).

• Experience with GenAI-powered IDP platforms.

• Exposure to CI/CD pipelines and Infrastructure-as-Code tools (Terraform, CloudFormation).

• Familiarity with Power Automate, Tableau, and relational databases (SQL Server/PostgreSQL).

• Experience with Agile methodologies and Rally. What We Offer

• Collaborative work environment with global teams.

• Competitive compensation and comprehensive benefits.

• Continuous learning and growth opportunities in geospatial and risk analytics technologies.