Salesforce Designer

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Your future duties and responsibilities

Job Title: Salesforce Designer

Position: Lead Analyst

Experience: 8- 11 Years

Category: Software Development/ Engineering

Work Mode: Hybrid (3 days in office, 2 days WFH)

Primary location: Bangalore, Hyderabad, Chennai

Key Responsibilities:

. Oversee the configuration, customization, and integration of Salesforce with other systems.

. Serve as a Subject matter expert on Salesforce best practices, tools, and capabilities.

. Review the design and lead the development of Salesforce solutions, ensuring the platform meets business requirements and objectives.

. Collaborate with cross-functional teams, including business analysts, developers, and project managers, to ensure project goals and timelines are met.

. Conduct regular system health checks and recommend enhancements or optimizations.

. Implement processes for testing, deployment, and change management in Salesforce environments.

. Troubleshoot and resolve any issues related to Salesforce applications and integrations.

. Create and maintain detailed documentation for Salesforce architecture, customizations, and processes.

. Stay updated on Salesforce product releases and new features, leveraging them to improve the system.

.

Required qualifications to be successful in this role

Experience: Minimum of 8-12 years of experience with Salesforce, including experience in a lead or expert-level role.

. Strong knowledge of Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and other related Salesforce products.

. Hands-on expertise in Salesforce development (Apex, Visualforce, Lightning Web Components, Vlocity etc.).

. Extensive experience with Salesforce integrations, including REST/SOAP APIs, middleware tools, and third-party applications.

#LI-SG41

. Extensive knowledge on Copado and its configuration, CI/CD pipelines and builds

. Hands-on experience in Salesforce data management, security, and customization.

. Proficiency in the Salesforce platform's declarative features such as workflows, process builder, flow, and approval processes.

. Excellent problem-solving and troubleshooting skills.

. Salesforce certifications such as Salesforce Certified Administrator (ADM 201), Salesforce Certified Platform Developer I, Salesforce Certified Technical Architect, or any other relevant certifications are a plus.

Preferred Qualification:

. Experience with Agile methodologies and tools like ADO, Jira, Confluence, etc.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.