IND Senior Manager, Software Engineer

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IND Senior Manager, Software Engineer \- GCC016 We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. **Position Overview** We are seeking a highly skilled Technical Product Manager to join our Operations IT team Hyderabad, India. On this role, the TPM will lead the end\-to\-end development of GenAI\-powered applications for the Operations IT team, driving innovation and efficiency across a complex, multi\-platform environment. This role combines technical leadership with hands\-on development, embedding GenAI capabilities including prompt engineering and Agentic AI into enterprise systems to deliver intelligent, scalable solutions that optimize operations and accelerate business outcomes. As a key technical leader, you will define architecture vision, set engineering standards, and mentor teams while collaborating with cross\-functional stakeholders to design well\-architected, future\-ready systems. This position aligns with the broader Technology organization’s commitment to agile practices, automation, and continuous improvement, ensuring speed, quality, and reliability in software delivery. **Key Responsibilities** * Own the AI roadmap for the Operations IT platform, ensuring alignment with enterprise architecture and Operations IT objectives. * Champion Agile and SAFe principles by driving iterative delivery, fostering continuous improvement, and ensuring teams operate with clarity, velocity, and predictable execution. * Build POCs and prototypes to validate ideas and accelerate delivery. * Translate business needs into clear product requirements, user stories, and prioritized backlogs; drive sprint planning and delivery across cross‑functional teams. * Oversee end‑to‑end execution of product features, ensuring seamless integration with APIs, eventing frameworks, workflow engines, and cloud platforms. * Mentor engineers on GenAI techniques, modern engineering practices, and agile methodologies. * Partner with AI and platform teams to integrate GenAI augmentation tools, AI‑driven automation, and intelligence capabilities to optimize engineering and audit workflows. * Demonstrated experience managing complex, multi‑team programs with dependencies across engineering, data, operations, and architecture. * Build strong partnerships with business and technical stakeholders, influencing leaders across operations, engineering, data science, architecture, and vendor teams. * Ensure product documentation, risk assessments, and operational readiness deliverables to meet enterprise standards. * Lead, mentor, and grow a high‑performing cross‑functional team, fostering a culture of accountability, collaboration, and continuous improvement. **Required Skills \& Experience** * 12\+ years of Technical Product Management experience with strong ownership of roadmaps, product strategy, and measurable business outcomes * Demonstrated experience managing and growing product, engineering, and analyst teams, including setting expectations, coaching talent, and driving team alignment to strategic goals. * Experience leading platform modernization initiatives, preferably within insurance, audit, financial operations, or workflow‑driven environments. * Proven ability to work within Agile/SAFe environments and lead cross‑functional delivery teams. * Excellent communication skills for presenting to senior leaders, steering committees, and cross‑functional working groups. * Understanding modern full‑stack architectures, REST APIs, event‑driven, microservices patterns, cloud platforms. * Knowledge of system integration concepts, workflow automation, rules engines, and scalable platform design. **Nice to Have Skills** * Exposure to GenAI prompt engineering and automation workflows. * Agentic AI development through GCP or any Agentic AI frameworks. * Experience with Premium Audit domain processes or commercial insurance operations. * Hands‑on experience with design tools (Figma), customer journey mapping, and UI/UX collaboration. * Exposure to AI agent orchestration platforms, knowledge graphs, or intelligent decision systems. * Experience working with globally distributed teams (GCC \+ onshore) and vendor delivery models. * Familiarity with cloud engineering, analytics platforms, or enterprise workflow modernization initiatives.