Lead Engineer - Application Governance & Escalation Support

Company Description

About Veolia

Veolia group aims to be the benchmark company for ecological transformation. In 2022, with nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and replenish them. In 2021, the Veolia group supplied 79 million people with drinking water and 61 million people with wastewater service, produced nearly 48 million megawatt hours of energy and treated 48 million metric tons of waste. Veolia Environment (Paris Euronext: VIE) generated consolidated revenue of €28.508 billion in 2021. www.veolia.com

Job Description

Key Responsibilities:

• Develop high-quality, scalable Python-based solutions that align with Veolias business objectives and technical requirements
• Collaborate with business partners, stakeholders, and cross-functional teams to define and refine project requirements
• Adopt and implement platform architecture, security standards, and Software Development Life Cycle (SDLC) processes
• Ensure code quality, security, and performance through rigorous testing, including unit testing, integration testing, and automated testing frameworks
• Mentor and provide guidance to junior engineers, fostering their professional growth and technical skills
• Stay current with industry trends, emerging technologies, and best practices in Python development and software engineering
• Take full ownership of projects from conception through delivery, ensuring timely completion and quality outcomes
• Monitor all infrastructure and application alerts.
• Provide application support, including minor fixes, data issues, and configuration issues.
• Perform basic troubleshooting support.
• Perform regular health checks of the applications.
• Identify and run SOPs from the knowledge base to resolve issues.
• Create SOPs for any new issues identified.
• Post in respective Teams channels for any critical issues.
• Provide weekend on-call support for critical incidents, outages, and severe system performance degradation.

Required Skills:

• Strong Python development skills with experience in at least one major framework (e.g., Django, Flask, FastAPI).
• Proven experience with the AWS cloud platform and its core services, such as EC2, Lambda, SQS, RDS, and S3, cloud formation.
• Hands-on experience with testing (unit/integration), relational databases/SQL
• Strong troubleshooting and production support skills, including monitoring, incident response, and clear communication.

Preferred Skills:

• Experience with cloud platforms (Azure or GCP) and CI/CD pipelines.
• Familiarity with Docker/Kubernetes and modern DevOps practices.
• Background in enterprise production support, including critical incident management and SOP/runbook creation.
• Experience with performance optimization, message queues/streaming, and/or ITIL- based processes.

Additional Information As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.