Ambassador
Job Description
About Williams-Sonoma
Founded in 1956 and headquartered in San Francisco, California, Williams-Sonoma, Inc. is a Fortune 500, digital first, multi-channel specialty retailer. Our company vision is to own the home, and the places where our customers work, stay, and play. We bring the latest home furnishing trends to life for customers through the individual lenses of our ten distinct brands, each serving different life stages and rooms of the home and beyond. Our brands include Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Rejuvenation, Mark & Graham, GreenRow, and Dormify. We are committed to sustainability, continuously working to protect our planet, while building an open and collaborative culture across our organization.
With more than 500 retail stores globally and multiple international franchise operations, technology is a core driver of our business strategy. We build and operate in-house platforms powering e-commerce, supply chain, merchandising, analytics, and customer experience ecosystems worldwide.
Engineers at the Williams-Sonoma India Technology Center build and scale digital commerce platforms that power these global brands, serving millions of customers worldwide.
Role Overview
The Engineering Manager – Ecom Applications will lead Android and iOS engineering teams responsible for developing and evolving Williams-Sonoma’s mobile commerce platforms. This role blends strong people leadership with hands-on technical engagement and cross-functional collaboration to deliver scalable, customer-centric mobile experiences. The manager is accountable for team health, technical excellence, delivery outcomes, and alignment with business priorities.
Impact of the Role
- Lead and grow high-performing mobile engineering teams
- Drive delivery of scalable, customer-centric mobile commerce platforms
- Ensure alignment between engineering execution and business priorities
- Improve performance, stability, and quality of mobile applications
Technology Platforms You Will Work On
- iOS (Swift, SwiftUI, UIKit)
- Android (Kotlin, Jetpack, Compose)
- Mobile architectures such as MVVM, Clean Architecture, and modular design
- CI/CD pipelines and release automation tools
- Analytics, experimentation, and feature flagging tools
- Mobile observability and performance monitoring tools
Key Responsibilities
- Lead, mentor, and grow high-performing iOS and Android engineering teams
- Drive execution of mobile product roadmaps aligned with business and customer priorities
- Guide architectural decisions, platform modernization, and technical debt management
- Ensure high standards of code quality, performance, security, and scalability
- Provide technical direction across Swift and Kotlin-based mobile platforms
- Remain hands-on through coding, code reviews, design reviews, and problem-solving
- Own delivery outcomes across discovery, shopping, checkout, and post-purchase flows
- Partner with Product Management to translate business goals into technical plans and roadmaps
- Oversee release planning, production readiness, and incident management
- Collaborate with Product, UX, Backend, QA, Analytics, and Release teams
- Champion AI-enabled development, testing, quality, and performance optimization practices
- Drive initiatives for performance optimization, crash reduction, and stability metrics
- Ensure accessibility, localization, experimentation, and analytics best practices
- Lead Agile ceremonies and continuously improve engineering processes and CI/CD pipelines
Qualifications
- 10+ years of professional software engineering experience
- 3+ years of experience managing mobile engineering teams
- Strong technical background in iOS and/or Android development
- Experience with modern mobile architectures such as MVVM, Clean Architecture, and modular design
- Proven track record delivering large-scale consumer or e-commerce mobile applications
- Strong communication, leadership, and cross-functional collaboration skills
- Hands-on experience with Swift, Kotlin, SwiftUI, UIKit, Jetpack, or Compose
- Background in e-commerce, omnichannel retail, or high-transaction platforms
- Experience with analytics, experimentation, feature flags, and A/B testing
- Familiarity with CI/CD pipelines, release automation, and mobile observability tools
- Experience supporting applications with millions of users
Why Join Williams-Sonoma
- Build and scale mobile commerce applications serving millions of global customers
- Work with cross-functional teams across Product, UX, Backend, Analytics, and QA
- Drive innovation in mobile engineering and customer experience platforms
- Be part of the India Technology Center contributing to global technology capabilities
Williams-Sonoma India Pvt. Ltd.
Founded in 1956, Williams-Sonoma Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teens, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. We currently operate retail stores globally. Our products are also available to customers through our catalogs and online worldwide.
Williams-Sonoma India sourcing office was established in 2013. We are based in Gurugram, India. We are sourcing premium products across all categories of Home Furnishing and recorded double digit year-on-year growth. We have a dynamic team of over 100 members handling versatile vendors across India, Nepal & Bangladesh. We are looking to onboard talented people and create successful professional journey.
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