Senior Product Associate - Lending Solutions

JOB DESCRIPTION

Join the Lending Solutions Product team and help drive innovation in loan booking and servicing platforms. Collaborate with cross-functional partners to deliver products that meet customer needs and business objectives. Be based in Mumbai at Nirlon Knowledge Park, where your expertise shapes agile delivery and product quality.

As a Lending Senior Product Associate in The Lending team in Wealth Management Solutions, you will support the product development team in innovating new product offerings and managing the product lifecycle. You will support end-to-end product delivery—from discovery and requirements through backlog management, testing, and release—partnering closely with Technology and QA/UAT teams.

Job Responsibilities:

• Assist in developing strategies and vision for the Booking & Servicing product area in Lending, including loan booking workflow and platform modernization.
• Support discovery efforts and research using design thinking approaches to uncover customer solutions and integrate them into the product roadmap.
• Help maintain and develop a product backlog that supports the overall strategic roadmap for the product.
• Lead backlog refinement and sprint planning aligned to the strategic roadmap, and participate in agile ceremonies such as daily stand-ups and retrospectives.
• Assist in product testing and release management strategy.
• Support the product owner and senior team members in their daily tasks and responsibilities.
• Facilitate collaboration and communication within the scrum team and with other departments, particularly those involved in risk management and compliance.
• Act as a point of contact for product-related queries and updates.
• Continuously seek opportunities to improve processes and enhance productivity and product quality.
• Utilize design thinking methodologies to help de-risk strategies and product investments by validating assumptions early and iterating based on user feedback.
• Learn and apply AI-enabled product management approaches (e.g., synthesizing feedback, drafting requirements, improving backlog hygiene) in line with applicable firm policies and controls.

Required qualifications, capabilities and skills

• Graduate with 5+ years of experience in Banking / Financial Services or a related field.
• Experience working on technology-enabled products in a cross-functional environment.
• Strategic and analytical thinker with a drive towards execution and results.
• Understanding of product strategy and working knowledge of agile delivery and product roadmap development (backlog refinement, writing user stories, sprint execution).
• Good analytical and problem-structuring skills; comfortable using data to support prioritization, decision-making and business transformation.
• Strong written and verbal communication skills; ability to translate between business users and technology teams.
• General market and product knowledge, with an interest in industry trends.
• Curiosity and continuous-improvement mindset; willingness to learn and apply design thinking/continuous discovery approaches, and to learn and use AI-enabled tools andtechniques to support product discovery, requirements definition, and delivery execution.

Preferred qualifications, capabilities and skills

• Influencing skills to manage a variety of stakeholders from different functions.
• Team player who proactively shares knowledge and information within and outside the function and can manage other team members.
• Experience with lending workflows (loan booking and servicing), credit underwriting, or front-to-back operational processes.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.