Social Media Analyst

Mumbai, Maharashtra, India Job posted on20/04/2026 LocationMumbai FunctionOperations DepartmentSocial Insights & Analytics DesignationSocial Media Analyst EntitySocial Insights & Analytics Number of Position(s)1 Openings Valid Till03/08/2026****Company Description

ABOUT AGR

AGR Knowledge Services Pvt. Ltd is a leading customized Research and Consulting firm providing outsourced research solutions to some of the world's largest corporations, financial institutions, consulting firms and government agencies . AGR derives its unique global research expertise by leveraging two decades of strategic consulting pedigree from its parent company. Our team has accomplished more than 5000 assignments for over 250 global clients with over 2/3rd of the revenue coming from repeat clients.

WHY JOIN AGR:

• AGR is one of the oldest brand in the research, consulting and analytics industry
• All Managers (and levels above that) work on a Profit centre model on the lines of strategic business units wherein the P&L head have full ownership on deciding the direction and course of their team’s business, revenues, and costs. In return, the P&L Head or Partner earns percentage of profit they generate in addition to the salary. There is no cap on the bonus
• We work with global majors and get to execute challenging projects and travel opportunities globally
• We have been steadily growing our topline and bottom-line in the last few years
• We focus on higher margin /consulting type assignments offering us better profits and hence a better bonus to the team
• ESOP structure to be in place soon
• Our work culture: Open & Independent, Informal, result oriented, cordial environment Job Description

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Who We Are – SMI team within AGR Knowledge

• We're a boutique social intelligence business vertical of a Market Research firm,

that helps brands see what their ORM dashboards don’t. Our mission is simple but

ambitious: decode what people are really saying online, and help brands act on it

with insight, empathy, and agility.

• We work with some of India’s largest consumer brands, offering not just monitoring,

but meaning. We combine smart tools with smarter humans to help clients see

risks, spot opportunities, and shape reputation — long before a trend becomes a

headline.

• If you’ve ever wondered why that ad flopped, why that product blew up on Twitter,

or how brands fix bad press fast, you’ll feel at home here.

B. Our Team Culture

• We’re a small team, and we like it that way — because it means every voice is

heard.

• What makes someone thrive at AGR?
• A curious mind, willing to ask “why?”
• The patience to go deeper, not just faster
• A willingness to grow — and to help others grow
• We believe people do their best work when they’re trusted early, taught honestly,

and given room to ask, mess up, and improve.

• Our best ideas have come from interns, analysts, and senior folks equally —

because insight doesn’t follow hierarchy.

C. What You’ll Actually Do

• In your first few [1-3] months, you’ll:
• Track online chatter for our client brands on social media and online sites
• Tag and organize mentions to help decode what’s really being said
• Draft basic responses for brands to use in customer interactions
• Assist in weekly reports showing what customers are loving (or loathing)
• Once you’re more confident [4-6 months], you’ll:
• Own 1–3 client accounts for response and reports
• Identify patterns that others might miss (e.g., why people are really angry)
• Suggest workflow improvements or better response styles

D. We’re Not Fussy About Degrees. We Care About Mindset.

• You might be a fit if:
• You’re comfortable with Excel, PPT, and web research
• You’ve explored Gen-AI to boost your work (e.g., ChatGPT, Notion, etc.)
• You care about writing clearly — not just correctly
• You get a weird joy from spotting patterns in chaos
• You can handle feedback without taking it personally
• We don’t expect you to be an expert on day one. We care more about how you learn

than what you already know.

E. Why AGR?

• Why now, for someone such as yourself?
• You’ll get to work directly with the leadership team, not buried under 3

layers of hierarchy

• You’ll pick up real skills: from Gen-AI usage to crisis comms
• You’ll help brands that you actually interact with in daily life
• You’ll be pushed to think, not just do — and mentored in how to

communicate like a pro.