Site Reliability Engineer

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Data Reliability Engineer is responsible for designing, building, and evolving cloud‑native, containerized infrastructure that powers our data products and services. This role plays a critical part in advancing our platform maturity by supporting cross-functional squads, leading complex technical initiatives, and ensuring the availability, security, scalability, and reliability of our data ecosystem.

As a Staff Engineer, you will bring deep expertise in systems design, cloud infrastructure, networks, databases, and modern data technologies. You will also contribute hands-on experience with complex technology adoption, infrastructure automation, and high-scale distributed systems.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Qualifications

Basic Qualifications: Bachelor's degree, OR 3+ years of relevant work experience Preferred Qualifications: Bachelor's degree, OR 3+ years of relevant work experience Bachelor’s degree in Computer Science, Engineering, or a related field (Desirable but not mandatory). Hands-on experience designing and operating cloud‑native infrastructure. Knowledge of Infrastructure as Code (Terraform), including contributing to reusable modules and platform components. Good understanding of Kubernetes and container orchestration concepts. Familiarity with CI/CD systems, pipeline configuration, automation, and secure deployment practices. Foundational competencies in reliability engineering concepts (SLOs, error budgets, incident response). Basic understanding of database technologies including SQL, NoSQL, and common data storage patterns. Experience using observability tools and stacks (Prometheus, Grafana, OpenTelemetry, ELK/EFK, Datadog, or similar). Basic automation experience using Bash, Python, or Ansible-like tools. Working knowledge of software engineering practices including version control, testing, code reviews, and common design patterns. Leadership & Execution: Ability to contribute to cross-functional technical initiatives from design through production under guidance. Experience supporting technology adoption and platform improvements across teams. Capability to follow and help implement infrastructure standards, best practices, and architectural guidelines. Comfortable working in partially ambiguous situations, escalating risks appropriately, and learning to make sound technical trade-offs. Strong problem-solving skills with demonstrated ability to reduce toil, address technical debt, and improve system stability. Experience participating in on-call rotations, incident response, and post-incident reviews. Communication & Collaboration: Clear written and verbal English communication skills. Ability to collaborate effectively with data engineers, platform engineers, SREs, security teams, and product teams. Capable of producing clear technical documentation and contributing to architectural discussions and decision records.Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.